Return & Refund Policy


Company Name: Noorani Umrah Tours

Contact Information:

  • Address: Noorani Umrah Tours, Hira Hotel Chowk, Stand Road, Miraj – 416410
  • Email: [email protected]
  • Phone: 9404705060

Website URL: nooraniumrah.com

1. Cancellation Policy

Timeframe for Cancellation: Customers can cancel their bookings up to 7 days before the scheduled departure date.

Cancellation Fees: A cancellation fee of 30% of the total booking amount will be charged.

Non-refundable Services: Flight ticket amounts and visa fees are non-refundable.

2. Refund Policy

Refund Amount: Customers are eligible for a 50% refund of the total booking amount, excluding non-refundable services.

Timeframe for Refund Requests: Refund requests must be submitted within 45 days from the date of cancellation.

Processing Time: Refunds will be processed within 45 days of receiving the refund request.

Partial Refunds: Partial refunds may be available under specific conditions.

3. No-Show Policy

Policy on No-Shows: No refunds will be provided for customers who do not show up for their scheduled departure.

4. Rescheduling Policy

Rescheduling Fees: Rescheduling fees will depend on the flight ticket amount.

Rescheduling Timeframe: Customers can reschedule their booking within 6 months of the original departure date.

Limitations on Rescheduling: Rescheduling is allowed only once per booking.

5. Special Circumstances

Force Majeure, Health-Related Cancellations, Travel Restrictions: In the event of unforeseen circumstances such as natural disasters, pandemics, or government-imposed travel restrictions, no refunds will be provided.

6. Customer Support

Contact Channels: Customers can contact us via phone, email, or by post.

  • Phone: 9404705060
  • Email: [email protected]
  • Address: Noorani Umrah Tours, Hira Hotel Chowk, Stand Road, Miraj – 416410

Support Hours: Our customer support team is available from 10 am to 5 pm.

7. Legal Disclaimers

Jurisdiction: This policy is governed by the laws of India.

8. Terms of Use

Acceptance of Policy: By booking with Noorani Umrah Tours, customers agree to the terms and conditions outlined in this Return & Refund Policy.

Changes to Policy: Noorani Umrah Tours reserves the right to update or modify this policy at any time. Customers are advised to review the policy regularly by visiting our website nooraniumrah.com.