Terms & Conditions
Last Updated: 18 August 2024
Welcome to Noorani Umrah Tours. By booking with us or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Booking and Payment
Booking Confirmation: A booking is considered confirmed only after full payment has been received. You will receive a confirmation email with details of your booking.
Payment Methods: We accept payments via credit/debit cards, bank transfers, and other payment methods as listed on our website.
Payment Deadlines: Full payment must be made within the specified timeframe to secure your booking.
Currency: All payments must be made in INR.
2. Cancellation and Refund Policy
Cancellation by Customer: Customers may cancel their booking according to the terms specified in our Cancellation Policy. Cancellation fees may apply.
Cancellation by Noorani Umrah Tours: We reserve the right to cancel any booking due to unforeseen circumstances. In such cases, customers will receive a full refund.
Refunds: Refunds will be processed according to the terms outlined in our Refund Policy.
3. Travel Documents
Passport and Visa: Customers are responsible for ensuring that they have a valid passport and the necessary visa(s) for travel. Noorani Umrah Tours is not liable for any issues related to passport or visa documentation.
Travel Insurance: We strongly recommend that customers purchase travel insurance to cover any unforeseen circumstances.
4. Itinerary Changes
Changes by Customer: Any changes to the booking requested by the customer may be subject to additional charges and availability.
Changes by Noorani Umrah Tours: We reserve the right to make changes to the itinerary due to unforeseen circumstances, such as weather conditions, political instability, or other factors beyond our control. We will inform customers as soon as possible in such cases.
5. Liability
General Liability: Noorani Umrah Tours is not responsible for any loss, damage, injury, or delay resulting from any cause beyond our control, including but not limited to natural disasters, accidents, or acts of government authorities.
Third-Party Services: We are not liable for the actions or failures of third-party service providers, such as airlines, hotels, or transportation companies, even if they are part of our travel packages.
6. Customer Conduct
Behavior: Customers are expected to conduct themselves in a respectful and orderly manner during the trip. Any disruptive behavior may result in the termination of services without a refund.
Compliance: Customers must comply with all local laws and regulations during their trip. Noorani Umrah Tours is not responsible for any legal issues that may arise due to non-compliance by the customer.
7. Intellectual Property
Content Ownership: All content on our website, including text, images, and logos, is the property of Noorani Umrah Tours and is protected by intellectual property laws.
Use of Content: You may not reproduce, distribute, or use any content from our website without our express written permission.
8. Privacy Policy
Data Collection: By using our services, you agree to the collection and use of your personal information as outlined in our Privacy Policy.
Cookies: Our website uses cookies to improve user experience. You can control cookies through your browser settings.
9. Force Majeure
Definition: Force Majeure refers to any event beyond our reasonable control, including but not limited to natural disasters, pandemics, war, or government restrictions.
Effect: In the event of Force Majeure, Noorani Umrah Tours shall not be liable for any delay, alteration, or cancellation of the trip.
10. Governing Law
Jurisdiction: These terms and conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of India.
11. Amendments
Right to Amend: Noorani Umrah Tours reserves the right to amend these terms and conditions at any time. Customers are encouraged to review the terms regularly.
Acceptance of Amendments: Continued use of our services following any amendments constitutes acceptance of the new terms and conditions.
12. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
- Noorani Umrah Tours
- Address: Hira Hotel Chowk, Stand Road, Miraj – 416410
- Email: [email protected]
- Phone: 9404705060